Customer Info

Fysisport suggest that you registrate yourself. Registration is not necessary in order to buy from Fysisport e-shop but you get some advantages as a registered customer:

Simple and easy - you only enter your information once.

You will be kept up to date about your order.

You can manage products in individual shopping lists, and much more.

 

After you have ordered your product, you will receive an automatic confirmation by email that your order has been received and accepted. The order confirmation will state the products you ordered and their price. A binding sales agreement between the User and Fysisport Oy is reached when the User receives an order confirmation e-mail. 

Unless otherwise agreed by Fysisport Oy, payment must be received by prior to the acceptance of an order. If you don't find suitable payment method, please contact us for further info.

You may pay your purchases through the Finnish internet banking. Fysisport Oy reserves the right to reject any order in its sole discretion. The product price is the price displayed for the item on the Service at the time of ordering.

Products purchased from the Fysisport e-store have a 14 day return policy. Only products in original containers and in saleable condition, will be considered for return. If returning a product, the customer must ALWAYS FIRST contact Fysisport Oy customer service via e-mail info@fysisport.fi and notify of the return. The returned merchandise is to be returned by postal service (eg in the same package it was originally delivered in). The bank account number and the name of the account's holder must be included in the returned consignment. Fysisport Oy will refund the the purchase price and the postal fees due to returning the consignment to the assigned bank account in approximately 10 days time from the receipt of returned merchandise.    

We deliver to Finland, Estonia and Sweden at the moment. Also deliver to all European Union's member countries, but customers from other countries than Finland, Estonia and Sweden, please contact us info@fysisport.fi for order.

Delivery charges are additional to the product price. Deliveries are sent through the Finnish Post (Itella) and bigger orders through Matkahuolto. The delivery prices are fixed irrespective of the size of the delivery; the price will differ, however, depending on the delivery country as following:

Finland and the Åland islands                 5,95€ (Itella economy 16 -package, SmartPost)

Finland home delivery 10,95€ (Itella express flex/Business Day)

Estonia via SmartPost 8,95€ (SmartPost, MAX sixe 60x60x36cm/35 kg)

Sweden via Itella 10,95€ (B2C Consignment Parcel, MAX size 120x50x50cm/20 kg) 

Other Eu-countries and countries outside the EU, please contact us for further info.

We delivery bigger orders to Estonia and Sweden usually via Matkahuolto, please contact us for further info.

All the product prices and delivery charges are displayd in euros (EUR).

All the product prices and delivery charges include 23% VAT irrespective of the delivery destination.